Privacy & Data Policy

Effective Date: March 15, 2026

Location: Rhinelander, Wisconsin, USA

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Unburdenedlabs.com

1. Information We Collect

Comments & Community Interaction When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Purchase and Device Data When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. As you browse, we collect information about the individual web pages or products that you view and how you interact with the site. When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (processed via Square, WooCommerce, Stripe), email address, and phone number.

2. Cookie Policy

We use cookies to enhance your browsing experience and provide essential site functionality.

Comment Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Session Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Authentication Cookies: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
Analytics/Functional Cookies: These allow us to recognize and count the number of visitors and remember your preferences (such as items saved to a wishlist).

Controlling Cookies: You can choose to accept or decline cookies via your browser settings. However, disabling cookies may prevent you from taking full advantage of the website’s shop features.

3. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

4. How We Use and Share Your Personal Information

We use the collected information generally to fulfill orders placed through the site (including processing your payment information via Square, WooCommerce, Stripe arranging for shipping, and providing invoices). Additionally, we use this information to:

Communicate with you regarding orders or inquiries.
Screen our orders for potential risk or fraud (specifically using your IP address).
Provide you with marketing information or advertising relating to our products, in line with your preferences.

Data Sharing and Destination:

We share your data with WooCommerce (store platform), Square (payment processing), and shipping carriers.
Visitor comments may be checked through an automated spam detection service.
If you request a password reset, your IP address will be included in the reset email.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.

5. Data Retention

Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically.
Registered Users: For users that register on our website (if any), we also store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
Orders: When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

6. Your Rights Over Your Data

If you are a resident of the United States, or if you have an account on this site, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You can also request to receive an exported file of the personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Legal Disclosure & Compliance

Unburdened Labs complies with the Wisconsin Consumer Act and relevant federal privacy guidelines. We prioritize the security of our customers’ “Personal Identifying Information” (PII) and will notify you within the legally required timeframe in the event of any data breach involving your information. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise your rights, please contact:

Andrew Egan Owner/Fragrance Designer, Unburdened Labs

Info@unburdenedlabs.com

Rhinelander, WI 54501